1. AUTHORITY.
The Shareholder Associations of REALTORSâ have organized The Combined L.A./Westside Multiple Listing Service, Inc., a California corporation (hereinafter referred to as “The MLS/CLAW"), to operate and maintain a Multiple Listing Service (hereinafter also referred to as “MLS” or “service”) for the use of licensed real estate Brokers and Salespersons and licensed or certified Appraisers.
2. 
PURPOSE.
A Multiple Listing Service is a means by which authorized MLS Broker Participants establish legal relationships with other Participants by making a blanket unilateral contractual offer of compensation and cooperation to other Broker Participants; by which information is accumulated and disseminated to enable authorized Participants to prepare appraisals and other valuations of real property; by which Participants engaging in real estate appraisal contribute to common databases; and is a facility for the orderly correlation and dissemination of listing information among the Participants so that they may better serve their clients, customers and the public.
3.
THE MLS/CLAW COMMITTEES.
The MLS/CLAW shall be governed by its board of directors (hereinafter
“Board of Directors”) in accordance with its articles of incorporation and its
bylaws. Committees may be established to
perform such functions as may be delegated, but all actions of committees shall
be subject to the approval and confirmation of the Board of Directors.
4. PARTICIPATION AND AUTHORIZED ACCESS.
4.1 Participant. A Participant is any individual who applies and is accepted by the MLS, meets and continues to meet all of the following requirements of either a Broker Participant or an Appraiser Participant as defined below in Sections 4.1.1 and 4.1.2.
4.1.1 Broker Participant. A Broker Participant is a Participant who meets all of the following requirements:
a. The individual or corporation, for which the individual acts as a Broker/officer, holds a valid California Real Estate Broker's license;
b. The individual is a principal, partner, corporate officer, or branch office manager acting on behalf of a principal;
c. The individual or corporation for which the individual acts as a Broker/officer is capable of offering and accepting compensation in the capacity of a Real Estate Broker;
d. The individual has signed a written agreement to abide by the rules and regulations of the service in force at that time and as from time to time amended;
e. The individual pays all applicable MLS fees; and
f.
The individual has completed any required orientation
program of no more than eight (8) classroom hours within thirty (30) days after
access has been provided.
4.1.2 Appraiser Participant. An Appraiser Participant is a Participant who meets all of the following requirements:
a. The individual holds a valid California Appraiser's certification or license;
b. The individual is a principal, partner, corporate officer, or branch office manager acting on behalf of a principal;
c. The individual has signed a written agreement to abide by the rules and regulations of the service in force at that time and as from time to time amended;
d. The individual pays all applicable MLS fees; and
e. The individual has completed any required orientation program of no more than eight (8) classroom hours within thirty (30) days after access has been provided.
4.1.3 Redundant Participant Qualifications. Participant type (Broker or Appraiser) must be selected during application for participation. A Participant with both a California Broker's license and a California Appraiser certification or license must join as a "Broker Participant" to be a Listing Broker (see Section 4.7), Cooperating Broker, or Selling Broker (see Section 4.8).
4.2 Subscriber. A Subscriber is an individual who applies and is accepted by The MLS/CLAW, meets and continues to meet all of the following requirements of either a R.E. Subscriber or Appraiser Subscriber as defined below in Sections 4.2.1 and 4.2.2:
4.2.1 R.E. Subscriber. A R.E. Subscriber is a Subscriber who meets all of the following requirements:
a. The individual holds a valid California Real Estate Salesperson's or Broker's license;
b. The individual is employed by or affiliated as an independent contractor with a Broker Participant;
c. The individual has signed a written agreement to abide by the rules and regulations of the service in force at that time and as from time to time amended;
d. The individual pays all applicable MLS fees; and
e. The individual has completed any required orientation program of no more than eight (8) classroom hours within thirty (30) days after access has been provided.
4.2.2 Appraiser Subscriber. An Appraiser Subscriber is a Subscriber who meets all of the following requirements:
a.
The individual holds a valid
b. The individual is employed by or affiliated as an independent contractor with an Appraiser Participant;
c. The individual has signed a written agreement to abide by the rules and regulations of the service in force at that time and as from time to time amended;
d. The individual pays all applicable MLS fees; and
e. The individual has completed any required orientation program of no more than eight (8) classroom hours within thirty (30) days after access has been provided.
4.2.3 Redundant Subscriber Qualifications. Subscriber type (R.E. or Appraiser) must
correlate to the Participant type. A Subscriber who is both a California Real
Estate Licensee and a
4.3 Clerical Users. Individuals (whether licensed or unlicensed) under the direct supervision of an MLS Participant or Subscriber that perform only administrative and clerical tasks that do not require a real estate license or an Appraiser's certificate or license. Each Participant and Subscriber shall provide the MLS with a list of all Clerical Users employed by or affiliated as independent contractors with the Participant or Subscriber and shall immediately notify the MLS of any changes, additions or deletions from the list.
4.4 Notification of Licensees. Each Participant shall provide the MLS with a list of all real estate licensees or certified or licensed Appraisers employed by or affiliated as independent contractors with such Participant or with such Participant's firm and shall immediately notify the MLS of any changes, additions or deletions from the list. This list shall include any licensees under any Broker associate affiliated with the Participant.
4.5 Participation Not Transferable. Participation in the MLS is on an individual basis and may not be transferred or sold to any corporation, firm or other individual. Any reimbursement of MLS fees is a matter of negotiation between those transferring the business or determined by internal contract arrangement within the firm. However, providing the first Participant consents, The MLS/CLAW shall allow a firm to designate a different person as a Participant within the firm without additional initial participation fees. The MLS/CLAW may charge an administrative fee for this service of reassigning Participants within a firm.
4.6
Ongoing Requirements and Notification of the California Department of Real
Estate (DRE) and the
4.7 Listing Broker Defined. For purposes of these MLS rules, a Listing Broker is a Broker Participant who is also a listing agent as defined in California Civil Code § 1086 who has obtained a written listing agreement by which the Broker has been authorized to act as an agent to sell or lease the property or to find or obtain a buyer or lessee. Whenever these rules refer to the Listing Broker, the term shall include the R.E. Subscriber or a Licensee acting for the Listing Broker but shall not relieve the Listing Broker of responsibility for the act or rule specified.
4.8 Cooperating Broker or Selling Broker Defined. For purposes of these MLS rules, a Cooperating Broker or Selling Broker is a Broker Participant who is also a selling agent as defined in California Civil Code 1086 who acts in cooperation with a Listing Broker to accept the offer of compensation and/or sub agency to find or obtain a buyer or lessee. The Cooperating Broker or Selling Broker may be the agent of the buyer or, if sub agency is offered and accepted, may be the agent of the seller. Whenever these rules refer to the Cooperating Broker or Selling Broker, the term shall include the R.E. Subscriber or Licensee acting for the Cooperating or Selling Broker but shall not relieve that Broker Participant of responsibility for the act or rule specified.
4.9 Appraiser Defined. For purposes of these MLS rules, an Appraiser is an Appraiser Participant, Appraiser Subscriber, or a licensed or certified Appraiser acting for the Appraiser Participant or Appraiser Subscriber. Whenever these rules refer to the Appraiser, the term shall also include the Appraiser Subscriber or a licensed or certified Appraiser employed by or affiliated as an independent contractor with the firm that employs the Appraiser but shall not relieve that Appraiser Participant of responsibility for the act or rule specified.
5. MLS FEES AND CHARGES.
5.1 Service Fees and Charges. The MLS/CLAW Board of Directors shall establish a schedule of MLS fees applicable to the MLS, which may include the following service fees and charges:
5.1.1 Initial Participation and/or Application Fee. Applicants for MLS services may be assessed initial participation and/or application fee.
5.1.2 Recurring Participation Fee. The recurring participation fee of each Broker Participant shall be an amount times the total number of (1) the Broker Participant plus (2) the number of Salespersons who have access to and use of the MLS, whether licensed as Brokers or as Salespersons, who are employed by or affiliated as independent contractors with such Participant or the Participant's firm. If more than one principal Broker in the same firm elects to be a Participant, the number of salespersons in the firm will only be used once in calculating the recurring participation fees. A Broker Participant is not obligated to pay recurring participation fees or other MLS fees and charges for real estate licensees affiliated with the Participant or the Participant's firm if such licensees work out of a branch office of the Participant or the Participant's firm that does not participate in or otherwise use the MLS.
The recurring participation fee of each Appraiser Participant shall be an amount times the total number of (1) the Appraiser Participant plus (2) the number of Appraisers who have access to and use of the MLS, who are employed by or affiliated as independent contractors with such Participant or the Participant's firm. If more than one principal Appraiser in the same firm elects to be a Participant, the number of Appraisers in the firm will only be used once in calculating the recurring participation fees. An Appraiser Participant is not obligated to pay recurring participation fees or other MLS fees and charges for licensed or certified Appraisers affiliated with the Participant or the Participant's firm if such Appraisers work out of a branch office of the Participant or the Participant's firm that does not participate in or otherwise use the MLS.
5.1.3 Listing Fee. A Participant in reciprocal MLSs (see Section 6) shall pay a listing fee for each listing submitted by the Participant or submitted by any R.E. Subscriber on behalf of the Participant.
5.1.4 Book Fees. The Participant shall be responsible for book fees for each MLS book the Participant wishes to lease. The Participant may not obtain more MLS books than the total number of Subscribers affiliated with the Participant.
5.1.5 Computer Access Fees. The recurring computer access fee for each Participant shall be an amount established and approved by The MLS/CLAW Board of Directors equal to the total number of Subscribers and Salespersons licensed or certified as Appraisers, Brokers or Salespersons, who are employed by or affiliated as independent contractors with such Participant.
5.1.6 Certification of Nonuse. Participants may be relieved from payment under Sections 5.1.2 and 5.1.5 hereunder by certifying to the MLS that a licensed or certified person in the office is engaged solely in activities that do not require a real estate license or certification (clerical, etc.), or that the real estate Licensee or licensed or certified Appraiser will not use the MLS or MLS compilation in any way. In the event a real estate Licensee or Appraiser is found in violation of the nonuse certification, the Participant shall be subject to all MLS fees dating back to the date of the certification. The Participant and Subscriber may also be subject to any other sanction imposed for violation of MLS rules including, but not limited to, a citation and suspension or termination of participation rights and access to the service.
5.1.7 Clerical Users. The Participant shall pay the applicable fees for computer access and a special pass code for Clerical Users in an amount established and approved by The MLS/CLAW Board of Directors.
5.1.8 Other Fees. The Participant shall pay other fees established by The MLS/CLAW Board of Directors. These fees may include, but are not limited to, penalties for rules violations including a $250 penalty for duplicate logins, listing input service charges, fees for optional services and charges for additional products.
5.2 Responsibility for Fees. In the event The MLS/CLAW allows for direct billing or payment by a Subscriber for fees under these rules, such fees shall be the exclusive obligation of that Subscriber regardless of whether such Subscriber becomes affiliated with a different Participant. If the MLS does not allow for direct billing or payment by a Subscriber for MLS fees, such fees shall be the responsibility of the Participant with whom the Subscriber was affiliated with at the time the MLS fees were incurred. This section does not preclude in any way the ability of Participants to pursue reimbursement of MLS fees from current or past Subscribers or to establish agreements with Subscribers regarding payment or reimbursement of MLS fees.
6. REGIONAL AND RECIPROCAL AGREEMENTS.
The MLS/CLAW Board of Directors may approve and enter into reciprocal or regional agreements with Associations of REALTORS® or MLS Corporations owned solely by Associations of REALTORS® to allow the other MLS Participants and Subscribers access to the service in exchange for comparable benefits to the Participants and Subscribers of this service. In the event of such agreements, the Participants and Subscribers agree to abide by the respective rules of the other MLSs receiving and publishing a listing pursuant to such agreements and to abide by such rules when accessing the other MLSs' databases.
7. LISTING PROCEDURES.
7.1 Listings Subject to Rules and Regulations of the Service. Any listing filed with the service by a Broker Participant or R.E. Subscriber is subject to the rules and regulations of the service.
7.2 Types of Listings; Responsibility for Classification. The service shall accept exclusive right to sell, exclusive agency, open, and probate listings as defined in California Civil Code § 1086 et. seq. that satisfy the requirements of these MLS rules. Exclusive right to sell listings that contain any exceptions whereby the owner need not pay a commission if the property is sold to particular individuals shall be classified for purposes of these rules as an exclusive right to sell listing but the Listing Broker shall notify all Participants of the exceptions. It shall be the responsibility of the Broker Participant and R.E. Subscriber to properly classify the type of listing, and if necessary, obtain a legal opinion to determine the correct classification. By classifying the type of listing, the Listing Broker certifies that the listing falls under the legal classification designated. The MLS shall have no affirmative responsibility to verify the listing type of any listing filed with the service. However, the MLS shall have the right to have legal counsel make a determination as to the classification of the listing type and if the Listing Broker does not reclassify it accordingly, the MLS shall have the right to reject or remove any such listing that it determines falsely represents the classification of listing type.
7.3 Types of Properties; Responsibility for Classification. The MLS shall accept listings that satisfy the requirements of these rules on the following types of property:
7.3.1 Single Family
7.3.2 Condominium / Co-op
7.3.3 Residential Income
7.3.4 Residential Land
7.3.5 Residential Lease
7.3.6 Office
7.3.7 Retail
7.3.8 Industrial
7.3.9 Special Use Commercial
7.3.10
7.3.11 Business
It shall be the responsibility of the
Broker Participant and R.E. Subscriber to properly classify the type of
property listed, and if necessary, obtain a legal opinion to determine the
correct classification. The listing may
be entered into only one property type.
By classifying the type of property listed, the Listing Broker certifies
that the listing falls under the classification designated. The MLS shall have
no affirmative responsibility to verify the property type of any listing filed
with the service. However, the MLS shall
have the right to have legal counsel make a determination as to the classification
of the property type and if the Listing Broker does not reclassify it
accordingly, The MLS/CLAW shall have the right to reject or remove any such
listing that it determines falsely represents the classification of property
type listing.
7.4
Compliance with
7.5 Mandatory Submission. Broker Participants shall input exclusive right to sell or exclusive agency listings on all residential property types, regardless of the number of units, and vacant lots located within the service area of the MLS within 48 hours (excepting weekends, holidays and postal holidays) after all necessary signatures of the seller(s) have been obtained on the listing. Only those listings that are within the service area of the MLS must be input. Open listings or listings of property located outside the MLS's service area (see Section 7.7) are not required by the service, but may be input at the Broker Participant's option.
7.6 Exempted Listings. If the seller refuses to permit the listing to be disseminated by the service, within 48 hours (excepting weekends, holidays and postal holidays) the Listing Broker shall submit to the service a certification signed by the seller that the seller does not authorize the listing to be disseminated by the service.
7.7 Service Area. The MLS/CLAW shall service the area coextensive with the territorial jurisdiction of the Shareholder Associations of REALTORS®. At the option of the The MLS/CLAW, the service may adopt a policy to accept listings of properties located outside the territorial jurisdiction of the Shareholder Associations of REALTORS®. If the Shareholder Associations of REALTORS® have entered into regional MLS agreements or a regional MLS corporation with other MLSs and have enlarged the service area as part of the agreement, submission of the type of listings specified in Section 7.5 is mandatory for the enlarged service area covered by the combined territorial jurisdictions of the Associations' signatories to the regional MLS agreement or part of the regional MLS corporation.
7.8 Change of Listing Information. Listing Brokers shall submit any change in listing information, including the listed price or other change in the original listing agreement to the MLS within 48 hours (excepting weekends, holidays and postal holidays) after the authorized change is received by the Listing Broker. By submitting such changes to the MLS, the Listing Broker represents that the listing contract has been modified in writing to reflect such change or that the Listing Broker has obtained other legally sufficient written authorization to make such change.
7.9
Withdrawal of Listing Prior to Expiration. Listings of property may be
withdrawn from the MLS by the Listing Broker before the expiration date of the
listing agreement provided the Listing Broker has received written
permission from the seller to withdraw the listing. The MLS/CLAW may require the Listing Broker
to provide a copy of such written permission.
Sellers do not have the unilateral right to require the MLS to withdraw
a listing without the Listing Broker's concurrence. However, The MLS/CLAW reserves the right to
remove a listing from the MLS database if the seller can document that his or
her listing agreement with the Listing Broker has been terminated or is
invalid.
7.10 Contingencies. Any contingency or condition of any term in a listing shall be specified and noticed to the Participants.
7.11 Detail on Listings Filed With the Service. Electronically input data or a property data form, when filed with the service by the Listing Broker, shall be complete in every detail as specified on the property data form including full gross listing price, termination date, compensation offered to other Broker Participants and any other item required to be included as determined by The MLS/CLAW Board of Directors. Property data forms may be returned if incomplete and if not completed and returned within 48 hours (excepting weekends, holidays and postal holidays) from the day the incomplete property data form was returned to the Listing Broker, the Broker Participant and R.E. Subscriber may be subject to penalties for failure to submit the completed property data form in a timely manner.
7.12 Unilateral Contractual Offer; Sub Agency Optional. In filing a property with The MLS/CLAW, the Broker Participant makes a blanket unilateral contractual offer of compensation to the other MLS Broker Participants for their services in selling the property. A Broker Participant must specify some compensation to be paid to either a buyer's agent or a subagent and the offer of compensation must be stated in one or a combination of, the following forms (1) a percentage of the gross selling price; or (2) a definite dollar amount. At the Broker Participant's option, a Broker Participant may limit his or her offer of compensation to buyer's agents only, to subagents only, or make the offer of compensation to both. Any such limitations on the contractual offer of compensation must be specified on the property data form and in the MLS. The amount of compensation offered to buyers' agents or subagents may be the same or different but must be clearly specified on the property data profile sheet. Broker Participants wishing to offer sub agency to the other MLS Broker Participants must so specify on the property data profile sheet and on the MLS, otherwise the offer of compensation does not constitute an offer of sub agency.
7.13 Acceptance of Contractual Offer. The Broker Participant's contractual offer (with or without sub agency) is accepted by the Participant/Selling Broker by procuring a buyer which ultimately results in the creation of a sales or lease contract. Payment of compensation by the Participant/Listing Broker to the Participant/Cooperating Broker under this section is contingent upon either (1) the final closing or (2) the Participant/Listing Broker's receipt of monies resulting from the seller's or buyer's default of the underlying sales or lease contract. Notwithstanding this section, the Listing Broker and/or Cooperating Broker shall still retain any remedies they may have against either the buyer or seller due to a default under the terms of the purchase agreement, listing agreement or other specific contract. Any dispute between Participants arising out of this section shall be arbitrated under Local Association Rules, C.A.R. Interboard Arbitration Rules or Section 16 of these rules and shall not be considered a MLS rules violation.
7.14 Consent to Act as Dual Agent. By offering compensation and/or sub agency to Broker Participants, the Listing Broker is not automatically representing that the seller has consented to the Cooperating Broker acting as a dual agent representing both the buyer and the seller. No Cooperating Broker shall act as both an agents of the buyer and the seller without first contact the Listing Broker and ascertaining that the seller has consented to such dual agency.
7.15 Estate Sale, Probate or Bankruptcy Listings and Lender Approval Listings.
7.15.1 Estate Sale, Probate and Bankruptcy Listings. Compensation offered through The MLS/CLAW to Cooperating Brokers on estate sale, probate or bankruptcy listings is for the amount published therein as long as the Cooperating Broker produces the contract which is ultimately successful and confirmed by the court, if court confirmation is required. In the event the contract produced by the Cooperating Broker is overbid in court and the overbid contract is confirmed, the original Cooperating Broker shall receive only the amount of compensation, if any, that is allowed by the probate court. For estate sale or probate listings, the compensation offered through the service under these rules and this section shall be considered an agreement as referred to in California Probate Code Section 10165 and will therefore supersede any commission splits provided by statute when there is no agreement. This section contemplates that estate sale, probate and bankruptcy judges have broad discretion and therefore are not intended as a guarantee of a specific result as to commissions in every probate or bankruptcy sale.
7.15.2 Lender Approval Listings. Compensation offered through the MLS to Cooperating Brokers on listings which require lender approval (commonly referred to as "short sale" listings) is for the amount published therein unless the Listing Broker indicates on the MLS the following: (a) the fact that the sale and gross commission are subject to lender approval; and (b) the amount or method by which the compensation offered through the MLS will be reduced if the lender reduces the gross commission.
7.16 Changes to Offer of Compensation to All Broker Participants. The Listing Broker may, from time to time, adjust the published compensation offered to all MLS Broker Participants with respect to any listing by changing the compensation offered on the MLS or providing written notice to the MLS of the change. Any change in compensation will be effective after the change is published in the MLS, either through electronic transmission or printed form, whichever occurs first. The Listing Broker may revoke or modify the offer of compensation in advance as to any individual Broker Participant in accordance with general contract principles but in no event shall the Listing Broker revoke or modify the offer of compensation without the Cooperating Broker's consent later than the time the Cooperating Broker. (a) physically delivers or transmits by fax or e-mail to the Listing Broker a signed offer from a prospective buyer to purchase the property for which the compensation has been offered through the MLS, or (b) notifies the Listing Broker in person or by telephone, fax or e-mail that the Cooperating Broker is in possession of a signed offer from a prospective buyer to purchase the property for which the compensation has been offered through the MLS and is awaiting instructions from the Listing Broker as to the manner of presentation or delivery of that offer. Any independent advance revocations, modifications of the offer or agreements between Real Estate Brokers are solely the responsibility of such Brokers and shall not be submitted to, published by, or governed in any way by the service.
7.17 Broker Participant or R.E. Subscriber as Principal. If a Listing Broker, has any interest in a property, the listing of which is to be disseminated through the service, that person shall disclose that interest on the MLS.
7.18 Multiple Unit Properties. All properties which are to be sold or which may be sold separately must be indicated individually in the MLS and will be published separately. When part of a listed property has been sold, the Listing Broker shall input the appropriate changes on the MLS.
7.19
Expiration, Extension, and Renewal of Listings. Listings shall be removed
from the MLS database on the expiration date specified on the listing
unless the listing is extended or renewed by the Listing Broker. The Listing
Broker shall obtain written authorization from the seller(s) before filing any
extension or renewal of a listing. If a
listing expires or is withdrawn then put back on the market by the same listing
agent within sixty (60) days, then the Change Type must be Back on Market (BOM)
as active, not NEW. At any time or for
any reason, The MLS/CLAW has the right to request a copy of the seller's
written authorization to extend or renew a listing. If a Listing Broker is requested to provide a
copy of such authorization and does not do so within 48 hours (excepting
weekends, holidays and postal holidays) of the request, the listing shall be
subject to immediate removal from the MLS.
7.20 Listings of
Participants or Subscribers Suspended, Expelled or Resigned
7.20.1 Failure to Pay MLS Fees; Resignation. When a Participant or Subscriber of the MLS is suspended or expelled from the service for failure to pay MLS fees or charges, or if the Participant or Subscriber resigns from the service, the MLS shall cease to provide services to such Participant or Subscriber, including continued inclusion of listings in the MLS compilation of current listing information. In the event listings are removed from the MLS pursuant to this section, it shall be the sole responsibility of the Participant to notify the sellers(s) that the property is no longer listed in the MLS.
7.20.2 Violations of MLS Rules. When a Participant or Subscriber is suspended or expelled from the service for a violation of the MLS rules and regulations, the MLS shall cease to provide services to such Participant or Subscriber except that the listings in the MLS at the time of suspension or expulsion shall, at the suspended or expelled Participant's option, be retained in the MLS compilation of current listing information until sold, withdrawn or expired, and shall not be renewed or extended by the MLS beyond the termination date of the listing agreement in effect when the expulsion became effective. In the event listings are removed from the MLS pursuant to this section, it shall be the responsibility of the Participant to notify the seller(s) that the property is no longer listed in the MLS.
7.21 No Control of Commission Rates or Fees Charged by Participants. The MLS shall not fix, control, recommend, suggest, or maintain commission rates or fees for services to be rendered by Participants. Further, the MLS shall not fix, control, recommend, suggest, or maintain the division of commissions or fees between cooperating Participants or between Participants and non-participants.
7.22 Dual or Variable Rate Commission Arrangements. The existence of a dual or variable commission arrangement shall be disclosed by the Listing Broker by a key, code or symbol as required by the MLS. A dual or variable rate commission arrangement is one in which the seller agrees to pay a specified commission if the property is sold by the Listing Broker without assistance and a different commission if the sale results through the efforts of a Cooperating Broker, or one in which the seller agrees to pay a specified commission if the property is sold by the Listing Broker either with or without the assistance of a Cooperating Broker and a different commission if the sale results through the efforts of a seller. The Listing Broker shall, in response to inquiries from potential Cooperating Brokers, disclose the differential that would result in either a cooperative transaction or, alternatively, in a sale that results through the efforts of the seller.
7.23 Right of Listing Broker and Presentation of Counter Offers. The Listing Broker has the right to participate in the presentation of any counter-offer made by the seller or lessor. The Listing Broker does not have the right to be present at any discussion or evaluation of a counter-offer by the purchaser or lessee (except where the Cooperating Broker is a subagent). However, if the purchaser or lessee gives written instructions to the Cooperating Broker that the Listing Broker not be present when a counter-offer is presented, the Listing Broker has the right to a copy of the purchaser's or lessee's written instructions.
8. DOCUMENTATION; PERMISSION; ACCURACY OF INFORMATION.
8.1 Listing Agreement and Seller's Permission. Prior to submitting a listing to the service the Listing Broker shall obtain the written agreement of the seller expressly granting the Listing Broker authority to:
a. file the listing with the service for publication and dissemination to those authorized by the MLS;
b. act as an agent for the seller;
c. abide by the rules of the service;
d. provide timely notice of status changes of the listing to the service;
e. provide sales information including selling price to the service upon sale of the property for publication and dissemination to those authorized by the MLS and
f. publish sales information after the final closing of a sales transaction in accordance with these MLS rules (See Section 10.1).
8.2 Written Documentation. Listing Brokers filing listings with the service shall have a written listing agreement with all necessary signatures in their possession. Only listings that create an agency relationship between the seller and the Broker Participant are eligible for submission to the service. By submitting a listing to the service, Broker Participants and R.E. Subscribers represent that they have in their possession such written agreements establishing agency and the represented type of listing agreement. The service shall have the right to demand a copy of such written listing agreements and verify the listing's existence and adequacy at any time. The service shall also have the right to demand a copy of seller's written authorization required under these rules. If the Broker Participant or R.E. Subscriber fails to provide documentation requested by the service within 48 hours (excepting weekends, holidays and postal holidays), the service shall have the right to immediately withdraw any listings from the database in addition to disciplining the Participant and Subscriber for a violation of MLS rules.
8.3 Accuracy of Information. By inputting information into the MLS computer database, the Listing Broker represents that the information input is accurate to the best of the Listing Broker's knowledge. The Listing Brokers shall use good faith efforts to determine the accuracy of the information and shall not submit or input information which the Listing Broker knows to be inaccurate. Upon receipt of the first publication or electronic transfer by the MLS of such information the Listing Broker shall make all necessary corrections. The MLS merely publishes the MLS information and has no affirmative responsibility to verify the accuracy of the MLS information. The MLS, however, reserves the right to require Participants and Subscribers to change their MLS information if the MLS is made aware of alleged inaccuracies in the MLS information and the MLS determines that such inaccuracies do in fact exist. If a Participant or Subscriber fails to make necessary or required corrections to their MLS information, the Participant and Subscriber shall indemnify and hold harmless the service for any claims, cost, damage or losses, including reasonable attorney fees and court costs, incurred by the MLS as a result of such failure. In no event will the MLS be liable to any MLS Participant, Subscriber or any other party for any indirect, special or consequential damages arising out of any information published in the MLS and all other damages shall be limited to an amount not to exceed the MLS fees paid by the Listing Broker.
8.4 Input Defined. All references or uses of the word "input" shall also include information which is submitted to the MLS for input in the MLS database by the MLS staff, whether such information was provided to the MLS staff on a "property data form" or otherwise.
8.5 Buyer, Seller, Purchase and Sale Defined. All references to the buyer shall also include lessee. All references to the seller shall also include lessor. All references to a purchase shall also include a lease. All references to a sale shall also include a lease.
9. SELLING PROCEDURES.
9.1 Showings and Negotiations. Appointments for showings and negotiations with the seller for the purchase of listed property filed with the service shall be conducted through the Listing Broker except under the following circumstances:
a. the Listing Broker gives the Cooperating Broker specific authority to show and/or negotiate directly with the seller, or
b. after reasonable effort and no less than 24 hours, the Cooperating Broker cannot contact the Listing Broker or his representative. However, the Listing Broker, at his option, may preclude such direct negotiations by the Cooperating Broker by giving notice to all Participants through the MLS.
In the event all showings and negotiations will be conducted solely by the seller, the Listing Broker shall clearly set forth such fact in the listing information published by the service.
9.2 Presentation of Offers. The Listing Broker must make arrangements to present the offer as soon as possible, or give the Cooperating Broker a satisfactory reason for not doing so. In the event a Listing Broker will not be participating in the presentation of offers, the Listing Broker shall clearly indicate this fact in the listing information published by the service.
9.3
Submission of Offers. The Listing Broker shall submit to the seller all
offers until closing unless precluded by law, governmental rule or
expressly instructed by the seller otherwise.
9.4
Right of Cooperating Broker in Presentation of Offer. The Cooperating
Broker has the right to participate in the presentation of any offer to
purchase he secures. The Cooperating Broker does not have the right to be
present at any discussion or evaluation of that offer by the seller and the
Listing Broker. However, if the seller
gives written instructions to the Listing Broker requesting that the
Cooperating Broker not be present when an offer the Cooperating Broker secured
is presented, the Cooperating Broker shall convey the offer to the Listing
Broker for presentation. In such event, the Cooperating Broker shall have the
right to receive a copy of the seller's written instructions from the Listing
Broker. Nothing in this section
diminishes or restricts the Listing Broker's right to control the establishment
of appointments for offer presentations.
9.5
Change of Compensation Offer by
Cooperating Broker. The Cooperating Broker, shall not use the terms
of an offer to purchase to attempt to modify the Listing Broker's offer of
compensation nor make the submission of an executed offer to purchase
contingent on the Listing Broker's agreement to modify the offer of
compensation. However, failure of a Cooperating Broker to comply with this rule
shall not relieve a Listing Broker of the obligation to submit all offers to
the seller as required by Section 9.3.
9.6 Cooperating Broker as a Purchaser. If a Cooperating Broker wishes to acquire an interest in property listed with a Listing Broker, such contemplated interest shall be disclosed to the Listing Broker prior to the time an offer to purchase is submitted to the Listing Broker.
10. REPORTING SALES AND OTHER INFORMATION TO THE SERVICE.
10.1 Reporting of Sales. Listings with accepted offers shall be reported to the MLS or input into the MLS database as "pending" or "pending continuing to show" within 48 hours (excepting weekends, holidays and postal holidays) of the acceptance by the Listing Broker unless the negotiations were carried on under Section 9.1 (a) or (b), in which case, the Cooperating Broker shall report to the MLS or input the listing in the MLS as "pending" or "pending continuing to show" and send a copy of the listing's changed status to the Listing Broker within 48 hours(excepting weekends, holidays and postal holidays ) after acceptance. The listing shall be published on the MLS as pending with no price or terms prior to the final closing. Upon final closing, the Listing Broker shall report or input the listing in the MLS as "sold' within 48 hours (excepting weekends, holidays and postal holidays) of the final closing date. Listings which were not input into the MLS as a result of the seller's instructions may be input into the MLS "sold" data at the Listing Brokers option.
10.2 Reporting Cancellation of Pending Sale. The Listing Broker shall report immediately to the service the cancellation of any pending sale and the listing shall be reinstated immediately as long as there is still a valid listing.
10.3 Refusal to Sell. If the seller of any listed property filed with the service refuses to accept a written offer satisfying the terms and conditions stated in the listing, such fact shall be transmitted immediately to the service and to all Participants.
11. OWNERSHIP OF MULTIPLE LISTING SERVICE COMPILATIONS AND COPYRIGHTS.
11.1 MLS Compilation Defined. The term "MLS compilation" includes, but is not limited to, the MLS computer database, all printouts of data from the MLS computer database, and all MLS publications.
11.2 Active Listing MLS Compilation Defined. "Active listing MLS compilation" shall mean that portion of the MLS compilation which includes listings currently for sale and all other indexes and other information relating to the current listing information.
11.3 Comparable Data MLS Compilation Defined. "Comparable data MLS compilation" shall mean that portion of the MLS compilation that includes the off market data, sold and appraisal information regarding properties that are not currently for sale and all indexes and information relating to the sold information compilation.
11.4 Authority to Put Listings in MLS Compilation. By submitting any property listing data form to the MLS or inputting listing information into the MLS compilation, Participants and Subscribers represent that they have been authorized to grant and also thereby do grant authority for the MLS to include the property listing data in its copyrighted MLS compilation. By submitting any property listing data from to the MLS, Participants and Subscribers represent that they have been authorized to report information about the sales, price and terms of a listing, have authority to grant and also thereby does grant authority for the MLS to include the sold information in its copyrighted MLS compilation.
11.5 Photographs on the MLS. By submitting photographs to the MLS which were taken by the Participant and/or Subscriber, the submitting Participant and/or Subscriber grants the MLS and the other Participants and Subscribers the right to reproduce and display the photographs in accordance with these rules and regulations.
11.6 Copyright Ownership. All right, title, and interest in each copy of every MLS compilation created and copyrighted by the MLS, and in the copyrights therein, shall at all times remain vested in the MLS. The MLS shall have the right to license such compilations or portions thereof to any entity pursuant to terms agreed upon by the Board of Directors.
11.7 Leasing of MLS Compilations. Each Participant shall be entitled to lease from the MLS the number of copies of each MLS compilation of active listing information sufficient to provide the Participant and Subscriber with one copy of such MLS compilation. Participants and Subscribers shall acquire by such lease only the right to use the MLS compilations in accordance with these rules. Clerical Users may have access to the information solely under the direction and supervision of the Participant or Subscriber. Clerical Users may not provide any MLS compilation or information to persons other than the Participant or the Subscriber under whom the Clerical User is registered.
11.8 Removal of Historical Records.The removal of history information from the MLS compilation is forbidden. No exceptions are to be made at any time.
12 PROHIBITIONS AND REQUIREMENTS.
12.1 Notification of California Department of Real Estate (DRE) or California Office of Real Estate Appraisers (OREA) Action. Participants and Subscribers are required to notify the MLS within 24 hours of any final action taken by the California Department of Real Estate (DRE) or the Office of Real Estate Appraisers (OREA) against the Participant, Subscriber or any Licensee affiliated with the Participant or Subscriber including, but not limited to any final decisions restricting, suspending or revoking a real estate license or Appraiser's certification or license of a Participant, the Participant's firm or corporation under which the Participant or Subscriber acts, or any licensee affiliated with the Participant or the Participant's firm or Licensee or Appraiser who was affiliated with the Participant or Participant's firm at the time of the underlying act.
12.2 Violations of the Law. If a Participant, Subscriber, Appraiser or a Licensee affiliated with a Participant or Subscriber commits a felony or a crime involving moral turpitude or violates the Real Estate Law or the laws relating to Appraisers, the Participant and Subscriber shall be in violation of this section. However, a Participant or Subscriber shall not be found to have violated this section unless the Participant, Subscriber, Appraiser or Salesperson licensed to the Participant has been convicted, adjudged, or otherwise recorded as guilty by a final judgment of any court of competent jurisdiction of (1) a felony, or (2) a crime involving moral turpitude, or (3) on a determination by any court of competent jurisdiction, or official of the State of California authorized to make the determination, that the Participant or Subscriber violated a provision of the California Real Estate Law or a Regulation of the Real Estate Commissioner or law relating to Appraisers.
12.3 Supervision of R.E. Licensees and Appraisers. In addition to the notification requirements of Section 12.1, a Participant may not allow any Licensee, under the Participant's license, whose license has been revoked, suspended or restricted by the California Department of Real Estate (DRE) to use the MLS in any manner while the DRE discipline is in effect except that the Licensee may use the MLS under a restricted license providing such use is consistent with and does not violate such license restrictions.
12.4 Solicitation of Listing Filed With the MLS. Participants and Subscribers shall not solicit a listing filed with the service unless such solicitation is consistent with Article 16 of the N.A.R. Code of Ethics, its Standards of Practice and its Case Interpretations. The purpose of this section is to encourage sellers to permit their properties to be filed with the service by protecting them from being solicited through unwanted phone calls, visits and communications, prior to expiration of the listing, by Brokers and Salespersons seeking the listing upon its expiration. This section is also intended to encourage Brokers to participate in the service by assuring them that other Participants and Subscribers will not attempt to persuade the seller to breach the listing agreement or to interfere with the Listing Broker's attempts to market the property. This section does not preclude solicitation of listings under circumstances otherwise permitted under Article 16 of the N.A.R. Code of Ethics and its Case Interpretations.
12.5 Misuse of Remarks and Graphics. Participants and Subscribers may not use the remarks and graphics in a property data profile sheet or listing submitted to the MLS or inputted directly into the MLS database for purposes of disparaging other real estate agents or conveying information about other offices or for conveying any other information that does not directly relate to the marketing of the listing. Remarks cannot reference names, telephone/facsimile numbers, e-mail addresses, any type of website addresses such as property, personal, and/or company addresses, and any lockbox information.
12.6 "For Sale" Signs. Only the "For Sale" signs of the Listing Broker may be placed on the property.
12.7 "Sold" Signs and Use of the Term "Sold." Only Real Estate Brokers or R.E. Subscribers who participated in the transaction as the Listing Broker or Cooperating Broker (Selling Broker) may claim to have "sold" the property. Prior to closing, a Cooperating Broker may post a "sold" sign on a property only with the consent of the Listing Broker. This section does not, however, prohibit any Broker from advertising the addresses and prices of the properties that have sold in a neighborhood after the information regarding the properties has been published as long as the advertisement does not imply the agent was involved in the transaction unless such is the case and as long as the advertisement otherwise presents a `true picture' as is meant under Article 12 of the N.A.R. Code of Ethics, its Standards of Practice and its Case Interpretations.
12.8 Advertising of Listing Filed With the MLS. A listing shall not be advertised by any Participant or Subscriber, other than the Listing Broker, without the prior consent of the Listing Broker except as provided in Section 12.16 relating to display of listings on the Internet.
12.9 Limitations on Use of MLS Information in Advertising. Except as provided in Sections 12.7, 12.8, 12.11 and 12.15, truthful use of information from the MLS compilation of current listing information, from the MLS's "statistical report," or from any "sold" or "comparable" report of the MLS for public mass media advertising by an MLS Participant or Subscriber or in other public representations for purposes of demonstrating market share is not prohibited. However, any print or non-print forms of advertising or other forms of public representations must clearly demonstrate the period of time over which such claims are based and must include the following, or substantially similar, notice:
The source of information may or may not have been based on
information from the Combined L.A./Westside Multiple Listing Service as of
[date the CLAW MLS data was obtained].
12.10 False or Misleading Advertising and Representations. Participants and Subscribers may not engage in false or misleading advertising, including, but not limited to, advertisements or representations regarding the Participant's or Subscriber's relationship to the service, about the service itself, or about any property listed with the service.
12.11 Use of MLS Information. In recognition that the purpose of the MLS is to market properties and offer compensation to other Broker Participants and R.E. Subscribers for the sole purpose of selling the property, and that sellers of properties filed with the service have not given permission to disseminate the information for any other purpose, Participants and Subscribers are expressly prohibited from using MLS information for any purpose other that to market property to bonafide prospective purchasers or to support market evaluations or appraisals as specifically allowed by Sections 12.14, 12.15 and 12.16. Any uses of MLS information inconsistent with these Sections is expressly prohibited. Nothing in this Section, however, shall limit the MLS from entering into licensing agreements with MLS Participants and Subscribers or other third parties for use of the MLS information.
12.12 Confidentiality of MLS Information. Any information provided by the service to the Participants and Subscribers shall be considered and treated as confidential by Participants and Subscribers and shall be for the exclusive use of the Participants and Subscribers for purposes described in Sections 2, 12.7, 12.11, 12.14, 12.15, 12.16 and this section. Participants and Subscribers shall at all times maintain control over and responsibility for each copy of any MLS compilation leased to them by the MLS and shall not distribute any such copies to persons other than Participants and Subscribers. Participants and Subscribers are responsible for the security of their pass codes and shall not give or allow use of or make available their pass codes to any person. Participants and Subscribers may reproduce or display the information as provided in these rules.
12.12.1 Clerical Users. Clerical Users may have access to MLS information solely under the direction and supervision of the Participant or Subscriber. Clerical Users may not provide any MLS information to persons other than the Participant or Subscriber under whom they are registered. Access by Clerical Users to the database is solely for clerical and administrative functions for the Participant or Subscriber under whom the Clerical User is registered.
12.13 Access to Comparable and Statistical Information. Shareholder Associations of REALTORS® members who are actively engaged in real estate Brokerage, management, mortgage financing, appraising, land development, or building, but who do not participate in the service, are nonetheless entitled to receive, by purchase or lease, all information other than current listing information that is generated wholly or in part by the MLS including `comparable' information, `sold' information, and statistical reports. This information is provided for the exclusive use of Shareholder Associations of REALTORS® members and individuals affiliated with Shareholder Associations of REALTORS® members who are also engaged in the real estate business and may not be transmitted, retransmitted or provided in any manner to any unauthorized individual, office or firm except as otherwise specified in these rules and regulations.
12.14 Display. Subject to Sections 12.15 and 12.16, Broker Participants and R.E. Subscribers shall be permitted to display the MLS compilation in either electronic or printed format to specifically identified and bonafide prospective purchasers only in conjunction with their ordinary business activities of attempting to locate ready, willing and able buyers for the properties described in said MLS compilation. Broker Participants and R.E. Subscribers shall be permitted to display the MLS compilation in either electronic or printed format to specifically identify and bonafide sellers or prospective sellers only in conjunction with their ordinary business activities in listing properties. Appraiser Participants and Appraiser Subscribers shall be permitted to display the MLS compilation to the person requesting the appraisal only in conjunction with their ordinary business activities of producing a written appraisal. Such displays under this section shall be only in the immediate presence of the MLS Participant or Subscriber.
12.14.1 Clerical Users. Clerical Users
are expressly prohibited from displaying or distributing MLS information to
anyone other than the Participant or Subscriber under whom the Clerical User is
registered.
12.15 Reproduction. "Reproduction" shall include, but not limited to, making photocopies, computer printouts, electronic transfers (including email), or downloading of MLS data or compilations. Participants and Subscribers or their affiliated Licensees shall not reproduce any MLS compilation or any portion thereof except as provided in Section 12.16 and in the following limited circumstances:
12.15.1 Copies to Prospective Purchasers. Broker Participants and R.E. Subscribers may reproduce from the MLS compilation, and distribute to prospective real estate purchasers, copies of those portions of the MLS compilation consisting only of a description of the property, including the address, features, financing and price, as well as photo(s).
12.15.2 Information Reproduced. Unless the Participant or Subscriber obtains prior written consent from the Listing Broker, the information reproduced pursuant to this section shall not include the following:
a. Property owner's name, phone number, and address (if different than the listed property);
b. Showing instructions including any references to a lock box, burglar alarm or any security system, or to the vacancy of the property;
c. Type of listing;
d. Compensation or bonuses offered to Cooperating Brokers.
e. Other information which goes beyond a description of the property.
12.15.3 Copies for Appraisals. Participants and Subscribers may reproduce from the MLS compilation, and attach to an appraisal as supporting documentation copies of those portions of the MLS compilation consisting only of such information on properties necessary to support a written appraisal or estimate of value on a particular property.
12.15.4 Downloading into Computers Participants and Subscribers may download MLS information into a computer or computer system as long as:
a. Access to the computer or computer system receiving the information is strictly limited to authorized Participants, Subscribers and Clerical Users as defined in these rules; and
b. The information is only retransmitted to the Participants, Subscribers and Clerical Users authorized to access the computer or computer system by these rules; and
c. The information is not reformatted or used to create another product except as may be used by the Participant who downloaded the data and such use strictly complies with Sections 12.7, 12.11, 12.15 and 12.16
12.15.5 Sold Information Individuals legitimately in possession of current listing information, "sold" information, "comparables" or statistical information may utilize such information to support an estimate of value on a particular property for a particular client. However, only such information that the MLS has deemed to be non-confidential and necessary to support the estimate of value may be reproduced and attached to the report as supporting documentation. Any other use of such information is unauthorized and prohibited by these rules and regulations.
12.16 Use of Active Listing Information on Internet (a) Subject to paragraphs (b) through (g) below, and notwithstanding anything in these rules and regulations to the contrary, Participants and Subscribers may display on their public websites aggregated MLS active listing information through either downloading and placing the data on the Participant or Subscriber’s public access websites or by framing such information on the MLS or Association public access website (if such a site is available).
(b) The Listing Brokers’ consent for such Internet display is presumed, in satisfaction of Rule 12.8, unless a Listing Broker affirmatively notifies the MLS that the Listing Broker refuses to permit display on either a blanket or on a listing-by-listing basis. Listing Brokers that refuse to permit other MLS Participants or Subscribers to display their listing information on a blanket basis may not display MLS active listing information of other Brokers’ listings.
(c) Participants and Subscribers shall not display confidential information fields, as determined by the MLS in the MLSs’ sole discretion, such as that information intended for Cooperating Brokers rather than consumers. The fields that may be downloaded or manually input are the fields that are displayed on The MLS public web site. Participants and Subscribers shall display only Active, Pending, and Continuing To Show listing information, with the exception that the Participant/Subscriber may display all listings of any status for those listings for which the Participant/Subscriber is the Listing Broker/Agent.
(d) All listings on a Participant or Subscriber’s site shall identify the name of the listing firm and the name of the listing agent in a manner designed to easily identify such listing firm or agent.
(e) Participants and Subscribers shall not modify the information displayed pursuant to these MLS rules.
(f) Information displayed shall indicate the source of the information being displayed and the most recent date updated by the Participant or Subscriber. Participants and Subscribers shall update all downloads and refresh all data at least once every seven (7) days.
(g) Sharing of the MLS compilation with any third party not authorized by the MLS is prohibited. Participants and Subscribers shall indicate on their websites that the information being provided is for consumers’ personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing.
12.17 Applicability of Rules to MLS. These rules are binding on the MLS Participants and Subscribers. Nothing in these rules shall limit the right of the MLS to enter into licensing agreements with third parties for use of the MLS compilations or any portion thereof in accordance with terms approved by the Board of Directors.
12.18 Listing Broker's Right to Opt
Out of Internet Advertising of MLS Information.
If the MLS advertises
MLS information on the Internet or licenses MLS information for advertising on
the Internet, the Listing Broker shall have the right to opt out of such advertising in accordance with
the MLS's procedures for opting out. The Listing Broker shall have the right to
refuse to have listings displayed on a blanket basis or on a listing-by-
listing basis in accordance with Section 12.16 by affirmatively notifying the
MLS in accordance with the MLS procedures for opting out. Notwithstanding any thing in these rules and
regulations to the contrary, The MLS/CLAW Board of Directors reserve the right
to determine whether to provide Internet advertising services and whether such
services are to be made available to non-REALTOR® members.
13. LOCKBOXES.
13.1 Eligibility for Lockboxes. MLS Participants and Subscribers are eligible for lockbox privileges if they otherwise qualify under this section. Clerical Users are not eligible for lockbox privileges. MLS Participants and Subscribers shall be eligible to hold a lockbox key provided:
a. The key holder signs a lease agreement with the MLS.
b. The Participant to which the key holder is licensed cosigns the lease agreement with the MLS.
c. The key holder continues to comply with all MLS rules relating to lockbox keys.
d. The key holder and Participant to whom the key holder is licensed remain eligible for MLS services.
13.2 Key Use and Service. Keys may not be used under any circumstances by anyone other than the key holder, including, but not limiting to, lending, borrowing or sharing keys with others. The MLS is not obligated to provide service on keys or lock boxes to individuals who are not the registered lessee or owner of the component.
13.3 Temporary Keys. In the event electronic lockbox programmers or keypads are sold or leased, an MLS Participant may purchase or lease additional programmers or keypads (the "Responsible Keyholder") to be issued on a temporary basis to other keyholders in the same office in the event their programmer or keypad becomes non-functional outside normal business hours or under circumstance where a replacement programmer or keypad is not reasonably available from the issuing MLS. The Responsible Keyholder shall advise the MLS in writing that the programmer or keypad has been issued, to whom, and the date and time of issuance within 48 hours (excepting weekends, holidays and postal holidays). The Responsible Keyholder shall also advise the MLS in writing within 48 hours (excepting weekends, holidays and postal holidays) after possession of the previously issued programmer or keypad has been reassumed.
13.4
Accountability. Key holders must account for keys at the time of any inventory
conducted by the MLS or at any time requested by the MLS. Key holders who cease to participate or
subscribe to the MLS shall return all key(s) in their possession to the
MLS. Failure to return a key (s) will
subject the key holder and/or the key holder's Participant to fines and
penalties and to being responsible for all costs incurred by the MLS to secure
the lock box key system as a result of the failure to return the key (s).
13.5 Deemed Unaccountable. Keys shall be deemed unaccounted for if a key holder refuses or is unable to demonstrate that the key is within the key holder's physical control.
13.6 Written Authority. Participants and Subscribers shall not place a lockbox on a property without written authority from the seller and occupant if other than the seller.
13.7 Listing Broker's Permission. No MLS Participant or Subscriber may enter a property with or without a lockbox without the Listing Broker's permission. Such permission may be granted by the Listing Broker by specifying permission to use the lockbox through the MLS. Appraiser Participants are expressly prohibited from using lockbox keys to enter a property without either the owner's or Listing Broker's permission.
13.8 Unaccountable Keys. Key holders and Participants cosigning with a key holder shall immediately report lost, stolen or otherwise unaccountable keys to the MLS.
13.9 Deposits. All key holders shall be required to give the MLS deposits in accordance with the deposit schedule approved by the MLS Board of Directors. Key holders shall forfeit the deposits if the key is lost, stolen or unaccounted for. Key holders shall not be entitled to any interest on their deposits. The MLS is not obligated to refund deposits to individuals who are not the registered lessee or owner of the key.
13.10 Rules Violations. Failure to abide by rules relating to lockboxes as set forth in this section or failure to abide by the key lease agreement may result in discipline as provided in Sections 14 and 15 of these rules, in addition to loss of or restriction on all lockbox and key privileges.
13.11 Right to Limit Access. The MLS reserves the right to refuse to issue a key or limit access to lockboxes if, in its sole discretion, it determines the security of the system would be compromised by issuing such keys or granting access to lockboxes.
14. VIOLATIONS OF RULES AND REGULATIONS.
14.1 Grounds for Disciplinary Action and Sanctions. After a hearing by a hearing panel as provided in the California Code of Ethics and Arbitration Manual, the Board of Directors may take disciplinary action and impose sanctions against any Participant and Subscriber:
a. For violation of any MLS rule;
b. On the Participant's or Subscriber's being convicted, adjudged, or otherwise recorded as guilty by a final judgment of any court of competent jurisdiction of (1) a felony, or (2) a crime involving moral turpitude, or (3) on a determination by any court of competent jurisdiction, or official of the State of California authorized to make the determination, that the Participant or Subscriber violated a provision of the California Real Estate Law or a Regulation of the Real Estate Commissioner or the laws relating to Appraisers or a regulation of the Office of Real Estate Appraisers (ORA).
c. For any violation of subsection (a) by any person, including but not limited to a Clerical User or a Salesperson, who is not a Participant or Subscriber but is employed by or affiliated with such Participant or Subscriber and was providing real estate related services within the scope of the Participant's or Subscriber's license. Lack of knowledge by the Participant or Subscriber of such Salesperson's conduct shall only go to mitigation of discipline imposed.
d. For any violation of the N.A.R. Code of Ethics while a member of any Association of REALTORS®.
14.2
Sanctions. Sanctions or disciplinary action for violation of an MLS Rule
may consist of one or more of those specified in the California Code of Ethics and Arbitration Manual.
14.3
Citations. The MLS Board of Directors may implement a schedule of fines for
certain MLS rules violations and direct staff to issue citations for the
specified MLS rules violations and implement a procedure whereby the
Participant and Subscriber receiving the citation may either pay the amount
specified on the citation or request a full hearing in accordance with the
procedures set forth in the California
Code of Ethics and Arbitration Manual.
15. PROCEDURES FOR MLS RULES HEARINGS.
All MLS rules hearings shall be processed in accordance with the California Code of Ethics and Arbitration Manual as from time to time amended which is hereby incorporated by reference. Failure to abide by the procedures of the California Code of Ethics and Arbitration Manual shall be a violation of these MLS rules.
16. ARBITRATION
16.1 Mandatory Arbitration. By becoming and remaining a Participant or Subscriber in the MLS, each Participant and Subscriber agrees to submit disputes arising out of the real estate business which also arises out of, or is in conjunction with, any listing filed with the MLS or any appraisal, to binding arbitration with any other Participant or Subscriber of this MLS, or Participants or Subscribers of any other MLS who are authorized to have access to this MLS under Section 6 of these rules. Such arbitrations shall be governed by the California Code of Ethics and Arbitration Manual as from time to time amended which is hereby incorporated by reference. This shall be deemed an arbitration agreement within the meaning of Part 3, Title 9 of the California Code of Civil Procedure. Failure to submit to arbitration as provided herein shall be a violation of these MLS rules.
16.2 Other Arbitration Agreements. Notwithstanding any other provision of these rules, if any Participant or Subscriber enters into an agreement (either before or after a dispute arises) with another Participant or Subscriber to arbitrate a dispute utilizing non-MLS facilities, such persons are not bound to arbitrate the dispute covered by such agreement under these rules utilizing The MLS/CLAW facilities.
16.3 Arbitration
Between Association Members. Notwithstanding any other provision of these
rules:
a. If all disputants are members of the same Association of REALTORS®, they shall arbitrate under that Association of REALTORS® in accordance with its rules.
b. If the disputants are members of different Associations of REALTORS®, they shall arbitrate in accordance with any applicable regional or shared professional standards agreement. In the absence of such an agreement, the disputants remain obligated to arbitrate at the California Association of REALTORS® ("C.A.R.") in accordance with the C.A.R. Interboard Arbitration Rules.
16.4 Arbitration Involving Non-Association Members. Notwithstanding any other provision of these rules:
a. If all disputants are non-association members and they receive MLS services through the same A.O.R., they shall arbitrate at the A.O.R. unless the A.O.R. participates in a regional MLS, in which case, they shall arbitrate in accordance with any applicable regional agreements between the A.O.R. and the regional MLS.
b. If one of more of the disputants are non-association members and all disputants receive MLS services through the same A.O.R., they shall arbitrate at the A.O.R. unless the A.O.R. participates in a regional MLS, in which case, they shall arbitrate in accordance with any applicable regional agreements between the A.O.R. and the regional MLS.
c. If one or more of the disputants are non-association members and the disputants receive MLS services through different A.O.R.s and the A.O.R.s particpate in a regional MLS, they shall arbitrate in accordance with any applicable regional agreements between the A.O.R.s and the regional MLS.
d. In the absence of a regional agreement regarding the location of the arbitration, any dispute under subsection (a)-(c) may be conducted at any A.O.R. where the respondent(s) holds association membership or receives MLS services.
16.5 Same Firm. Arbitration between persons from the same firm shall not be available and is not mandated by these rules unless covered by arbitration rules relating to the obligations of Association members to arbitrate.
16.6 Timing. For purposes of Section 16, the duty to arbitrate shall be determined when facts giving rise to the dispute occurred. Therefore, a Participant or Subscriber shall have a duty to arbitrate if the person was an MLS Participant or Subscriber when facts giving rise to the dispute occurred. Termination of MLS participation or subscription shall not relieve the arbitration duty under this section for disputes that arose when the person was an MLS Participant or Subscriber. Requests for arbitration must be filed within one hundred and eighty (180) days after the closing of the transaction, if any, or after the facts constituting the matter could have been known in the exercise of reasonable diligence, whichever is later.
17. NONPAYMENT OF MLS FEES
17.1 Nonpayment
of MLS Fees. If MLS fees, fines, charges or other amounts
owed the MLS are not paid on the due date specified on the semi-annual
invoices, the nonpaying Participant and/or Subscriber's MLS services shall be
subject to suspension until such outstanding amounts are paid in full. The MLS may suspend MLS services under this
section provided the MLS gives the Participant and/or Subscriber at least
twenty (20) calendar days prior notice of the proposed suspension date. Such notice may be included with the original
billing statement for MLS fees, fines or charges or any time thereafter. In the event the amounts owed remain unpaid
for three months after the due date, the nonpaying Participant and/or
Subscriber's MLS services shall automatically terminate regardless if notice of
such termination is given.
17.2 Disputed
Amounts. If a Participant
and/or Subscriber disputes the accuracy of amount owed, the Participant and/or
Subscriber may request a hearing before the Board of Directors. In order to request such a hearing, the
Participant and/or Subscriber must first pay the disputed amount in whole which
may be refunded in whole or part in accordance with the Board of Directors'
determination. Hearings under this
section shall be conducted in accordance with the California Code of Ethics and Arbitration Manual. In the event the Board of Directors confirms
the accuracy of the amount owed, the Participant and/or Subscriber shall also
be subject to paying interest at the rate of ten (10%) per annum on such past
due amounts.
17.3 Reinstatement. Any Participant and/or Subscriber whose MLS services have been terminated for nonpayment of MLS fees may reapply for participation in the MLS. However, prior to being granted access, such Participant and/or Subscriber must pay all fees applicable to new applicants and all past due amounts owed, including paying interest at the rate of ten (10%) per annum on such past due amounts.
18. CHANGE IN RULES AND REGULATIONS
The
rules and regulations of the MLS may be amended by a majority vote of The
MLS/CLAW Board of Directors.